Vittgrow Services Private Limited (hereinafter referred to as the “Company”) is a company incorporated under the Companies Act, 2013, bearing Corporate Identification Number (CIN): U58201KL2023PTC082729, with its registered office at XIII/721-B, Sruthi, T.B Road, Kottayam – 686001, Kerala, India. The Company is an AMFI-registered ARN Holder (ARN: 320557) and is the sole developer and operator of the mobile applications (the “App”, including all future versions and updates) and the website http://15.206.68.61, collectively offered under the brand name Dive Money.
At Dive Money, we are committed to maintaining the highest ethical standards and implementing robust internal controls in the operation of our App and website. Please note that by visiting, accessing, or using our website http://15.206.68.61 or any of our mobile applications (collectively referred to as the “Services” or the “Application”), you agree to be bound by the following terms and conditions. If you do not agree to all of these terms, you must refrain from using or accessing the Services in any form.
Platform Services:
You acknowledge and agree that the Dive Money platform—comprising the website http://15.206.68.61 and the mobile application (collectively, the “Platform”)—acts as a digital interface enabling access to various services directly offered by Vittgrow Services Private Limited (“Company”). These services include, but are not limited to: Access to the Company’s own financial products and offerings, Communication and interaction features related to such services, and Information pertaining to mutual funds and general investment guidance. The Company grants you a limited, non-exclusive, non-transferable, royalty-free license to use the Platform solely for availing services provided by the Company (“Platform Services”), subject to these Terms of Use.
As part of your use of the Platform Services, you may be requested to provide honest feedback or reviews about the services availed. In case of dissatisfaction, you agree to first lodge a formal complaint with the Company’s customer support at hello@15.206.68.61. You further agree to provide any necessary support or information requested during the resolution process. The Company’s decision on such matters shall be final and binding.
Upon registration, you will create a Dive Money Account that allows access to the Platform and its features. Your account enables you to: Access Platform Services, including browsing products and services, Make payments via UPI, debit/credit card, or net banking (“Payment Gateway Services”) for purchases, including Gold, Provide additional personal details, as required for specific services or regulatory compliance, Manage your KYC details for financial and non-financial services. Agree to and comply with the Privacy Policy of Vittgrow Services Private Limited. Use compatible devices (mobile, internet-enabled) as per current technical requirements. Purchase Gold, facilitated via a collaboration with Augmont Gold (Gold India Private Limited).
You are granted a limited, non-exclusive, non-transferable, royalty-free license to use the Platform solely for personal use in availing the Services.
- Gold Investment Services : The Company facilitates the buying and selling of Digital Gold on the Platform via Augmont. Key terms include: Gold purchases are on a prepayment basis with 3% GST applicable, Gold cannot be sold within 48 hours of purchase. All transactions and services related to Gold are governed by the terms of Augmont, accessible at https://www.augmont.com/terms-conditions. The Company acts solely as a technology platform and bears no liability regarding the gold products or services offered by its Business Partners. You agree that all data and information presented on the Platform related to Gold should not be construed as investment advice, and the Company is not liable for your investment decisions or resulting outcomes.
- Mutual Fund Transactions and Related Services : By using the Platform, you may:
– Facilitate investment in mutual funds by subscribing to or redeeming mutual fund units through the Platform, which transmits your instructions and funds to the concerned Asset Management Companies (AMCs).
– Maintain secure records of your personal information and financial transactions.
– Receive prompt customer support for queries related to your account.
Disclaimer: The Company does not offer mutual fund services directly. It acts only as a facilitator of transactions between users and the AMCs. The Company neither guarantees nor endorses any mutual fund scheme or AMC. The Company is not obliged to offer access to every available mutual fund or ETF scheme. The display or limitation of schemes does not represent any recommendation, endorsement, or opinion about the nature, quality, or suitability of such schemes. You agree that the data, content, and information provided on the Platform do not constitute investment advice, and you are solely responsible for any investment decisions made using the Platform. The Company shall not be liable for any loss, damage, or liability arising from your use of the Platform.
You agree that:
– The Platform and Services are for your personal, non-commercial use.
– You shall not copy, reproduce, distribute, or exploit any Platform content, including gold prices or service descriptions
– You shall not damage, disable, or interfere with the Platform or its users.
– You must not remove or alter any copyright or proprietary notices on the Platform.
Term of Use:
This document is an electronic record in accordance with the provisions of the Information Technology Act, 2000, and the applicable rules thereunder, including any amendments made from time to time. This electronic record is generated by a computer system and does not require any physical or digital signature. Please read these Terms of Use carefully before registering for, accessing, or using the services provided through Dive Money (as defined below). By accessing or using the website and mobile application operated by the Company (collectively referred to as the “Platform”), you acknowledge that you have read, understood, and agreed to be bound by these terms and conditions. If you do not agree to any of these terms, you should immediately discontinue use of the services and uninstall the mobile application.
- Modifications to the Terms : The Company reserves the right to amend or update these Terms of Use at any time. Any changes will be effective immediately upon posting on the Platform. Continued use of the Platform following the posting of any changes constitutes your acceptance of those changes, including any additions, deletions, or modifications.
- Acceptance of Terms: You must agree to and accept all the Terms set forth herein in order to use the Services. By using the Platform in any manner, you agree to be bound by these Terms, which shall remain in effect for as long as you use the Services. These Terms also incorporate and include the provisions of the Privacy Policy
- Availability of Services : You acknowledge that not all products or services offered through the Platform are available in all geographic regions. Dive Money reserves the right to determine your eligibility and the availability of any product or service at its sole discretion.
- Third-Party Content and Links: The Platform may contain links to third-party websites or services, which are provided for your convenience. Dive Money does not endorse, verify, or monitor the content, accuracy, or policies of these external sites. Accessing third-party links is at your own risk, and Dive Money disclaims all responsibility for any content or transactions associated with these sites.
- Force Majeure: The Company shall not be held liable for any failure or delay in the performance of its obligations under these Terms of Use or any related agreement if such failure or delay is caused by, arises from, or results from events beyond its reasonable control (“Force Majeure Event”). A Force Majeure Event includes, but is not limited to Natural disasters (such as floods, earthquakes, storms, or other acts of God); Epidemics, pandemics, or other public health emergencies; War, hostilities, civil unrest, or acts of terrorism; Strikes, labour disputes, lockouts, or other industrial disturbances; Fire, explosions, or accidents; Acts of government, regulatory authority, or law enforcement agencies; Embargoes, sanctions, or other trade restrictions; Prolonged shortages of power, fuel, internet, or telecommunications services;
Cyberattacks, hacking, ransomware, system failures, or unauthorized access to systems or data; Any other cause or circumstance beyond the reasonable control of the Company that materially affects the performance of its obligations. In the event of a Force Majeure Event, the Company’s obligations shall be suspended for the duration of such event, and it shall not be deemed in default or held liable for any resulting delays or non-performance. The Company (including but not limited to Dive Money and its affiliates) shall make reasonable efforts to mitigate the impact of the Force Majeure Event and resume performance of its obligations as soon as reasonably practicable. However, no liability shall arise for any loss or damage suffered by You due to the occurrence or continuation of any such Force Majeure Event.
Eligibility to Use:
By accessing or using the Dive Money mobile application and services (the “Platform”), you represent and warrant that:
– You are 18 years of age or older, or legally authorized to act as a guardian on behalf of a minor, and possess the legal authority to register and use the services on their behalf.
– You are competent to enter into a legally binding agreement as per the Indian Contract Act, 1872.
– You have the legal right, authority, and capacity to enter into these Terms of Use and to abide by all the provisions set forth herein.
– You are not impersonating any individual or entity, nor are you misrepresenting your age, identity, or affiliation with any person or organization.
– The mandatory information and documents, including Officially Valid Documents (OVDs), submitted by you are true, complete, and belong to you.
– You have the legal capacity to buy and sell Gold and to access and use the Platform, and you warrant that your use complies with all applicable laws.
– You confirm that you are not registered under the Goods and Services Tax Act, 2017. If your GST status changes during your engagement with Dive Money or its partners, you agree to promptly notify the relevant business partner.
– You understand that these Terms do not constitute tax advice, and you agree to seek independent tax advice if required.
– If Dive Money becomes aware that it has inadvertently collected personal information from an individual under the age of 18 without proper guardian consent, such information will be promptly deleted. If you believe a minor has provided such information, please contact us immediately at hello@15.206.68.61.
– You are not barred from accessing the Platform under any applicable laws and are not subject to any suspension or removal by Dive Money. The Company reserves the right to refuse or revoke access to any user at its sole discretion.
– You agree to comply with the Terms of Use, investor application forms, offer documents, risk disclosures, and any additional policies, notices, or communications issued by Dive Money from time to time.
– All funds you invest through the Platform originate from your own bank account, or the primary holder’s account in the case of joint investments, and are from legitimate and lawful sources.
– You shall not sell, transfer, or assign your account to another person, nor shall you impersonate any third party to gain access to the Platform.
– You are solely responsible for making informed and independent investment decisions after reviewing relevant offer documents of mutual fund schemes.
– You agree to seek independent financial, legal, tax, or accounting advice as required prior to making any investment.
Dive Money may contact you via phone, email, SMS, or other electronic means for purposes related to your registration or transactions.You may opt out of such communications at any time by writing to hello@15.206.68.61. If you wish to delete your account, please contact us at the same email address. You confirm that you have read, understood, and agreed to Dive Money’s Privacy Policy, and that all information provided by you during registration is accurate and up to date. Should you wish to access, correct, or delete your personal information, please reach out to us at hello@15.206.68.61.
Services Provided Through Affiliates or Partners
You acknowledge and agree that Dive Money (the “Company”) may provide certain services through its affiliates, business partners, or third-party service providers (“Merchant/Service Provider”), and that:
– The Company may act as a limited agent of the Merchant / Service Provider solely for the purpose of collecting payments (including interest, if applicable) from you on behalf of the Merchant/Service Provider and sharing your contact information with the Merchant/Service Provider for the fulfillment of services.
– All prices, fees, and charges for services displayed on the Merchant / Service Provider’s website or platform are determined solely by the Merchant/Service Provider and subject to change at their discretion and beyond the control of the Company.
– The Merchant / Service Provider is exclusively responsible for the quality, delivery, and performance of the services provided and any warranties, guarantees, or after-sales support, if applicable.
– All transactions conducted through the Platform involving a Merchant / Service Provider are strictly bilateral between you and the respective Merchant / Service Provider. As such the Company bears no liability for any disputes, obligations, or liabilities arising from such transactions. The Company is not responsible for charging, collecting, or depositing any taxes applicable to the transaction; such responsibility rests solely with the Merchant / Service Provider.
Intellectual Property & Platform Access Rights
All content, software, design, and technology available on the Dive Money website and mobile application—including text, graphics, audio, video, layout, structure, algorithms, and code—is the exclusive property of Vittgrow Services Private Limited, its affiliates, or licensors. You are granted a limited, non-exclusive, non-transferable license to use the Platform solely for personal, non-commercial purposes. This license does not convey any proprietary or ownership rights. You shall not: Copy, modify, reproduce, republish, upload, transmit, distribute, or exploit any content or software, Reverse-engineer, decompile, disassemble, or create derivative works from any component of the Platform, Use the Platform in any way that violates intellectual property laws or terms set herein. Unauthorized use may result in legal action, including civil or criminal penalties.
Termination
You acknowledge and agree that Dive Money reserves the right, at its sole discretion, to suspend or terminate your access to the App/Platform and/or any agreement with you, without prior notice, if it determines that you have violated these Terms of Use or any applicable laws or regulations. In the event of such termination:
– You shall immediately cease all use of the App/Platform and any services provided therein.
– Dive Money shall not be liable for any loss or inconvenience suffered by you as a result of such suspension or termination.
– You agree that if your actions result in any loss, damage, or harm to Dive Money, including but not limited to reputational or financial loss, Dive Money reserves the right to pursue legal remedies, including seeking injunctive relief, damages, or any other appropriate recourse under applicable law.
This right to termination is in addition to any other remedies available to Dive Money under law or in equity.
Disclaimer of Warranties
You expressly acknowledge and agree that, to the fullest extent permitted by applicable law the Platform, its services, content, and functionalities are provided by Dive Money on an “as is”, “as available”, and “with all faults” basis, without any warranties, representations, or conditions of any kind, whether express, implied, statutory, or otherwise. Dive Money expressly disclaims all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, and any warranties arising out of course of dealing or usage of trade. Dive Money does not warrant that:
– The Platform or its services will meet your expectations or requirements;
– The Platform will be uninterrupted, secure, timely, or error-free;
– Any results obtained from use of the Platform will be accurate or reliable;
– Any errors, bugs, or defects will be corrected;
– The content downloaded or obtained from the Platform will be free of viruses or harmful components.
You acknowledge and accept that use of the Platform and any content obtained therefrom is at your sole risk, and you will be solely responsible for any damage to your devices or data loss resulting from such use
Indemnification
You agree to indemnify, defend, and hold harmless Dive Money, its parent company, affiliates, group companies, and their respective directors, officers, employees, agents, licensors, and partners from and against any and all losses, claims, liabilities, damages, penalties, costs, and expenses (including reasonable attorneys’ fees), arising out of or related to:
– Your use or misuse of the Platform;
– Your breach of these Terms of Use or any applicable laws;
– Your violation of any third-party rights, including intellectual property or privacy rights;
– Any misrepresentation, false information, or unauthorized use of your account;
– Your reliance on any content, analysis, or portfolio generated through the Platform;
– Any actions taken based on the Platform’s system-generated suggestions or automated analysis.
Service Modification & Dispute Resolution
Dive Money reserves the right to add, remove, modify, or discontinue any features, services, or offerings on the Platform at any time without prior notice. This may also result from changes or discontinuation of third-party integrations or services. In the event of any dispute arising between you and any third party, you agree to release Dive Money (and its affiliates, officers, directors, employees, and agents) from all claims, demands, and damages—actual or consequential—of every kind and nature, known and unknown, arising out of or in any way related to such disputes.
User Account, Password, and Security
To access and use the services offered on the Platform (“Platform Services”), You are required to create an account (“Account”) by completing the registration process and providing necessary personal and financial information. This may include, but is not limited to, Your: Mobile number, Mother’s and father’s names, Email address, Password, Date of birth and gender, Permanent Account Number (PAN), Signature and photograph, Marital status and nominee details, Cancelled cheque, Video recording and any other information as may be required by the Company from time to time.
Your Account will be activated only upon successful completion of Know Your Customer (“KYC”) verification in accordance with the guidelines prescribed by the Securities and Exchange Board of India (“SEBI”), based on the details submitted by You. Additionally, You may be required to provide financial information including, but not limited to: Billing address, Bank account details, Credit/debit card number and expiry date, Standing instructions or debit mandates, Other relevant payment information as applicable. The Company may request additional information as needed on a case-by-case basis. You agree to ensure that all information provided during the registration process and at any time thereafter is accurate, complete, and up to date. In the event of any changes to such information, You are responsible for promptly updating Your Account to reflect the latest details.
If any information provided by You is found to be untrue, inaccurate, outdated, or incomplete—or if the Company has reasonable grounds to suspect the same—the Company reserves the right to suspend or terminate Your Account and refuse any current or future access to the Platform Services. This is in addition to any other remedies available to the Company under applicable law for misrepresentation. You are solely responsible for maintaining the confidentiality of Your Account credentials and for all activities that occur under Your Account. You agree to:
– Keep Your login details secure and confidential
– Notify the Company immediately of any suspected or actual unauthorized use of Your Account
– Promptly change Your login credentials in the event of a security breach or suspected compromise
The Company will not be liable for any loss or damage arising from Your failure to comply with these obligations. Furthermore, You may be held liable for any losses incurred by the Company or other users due to unauthorized access or use of Your Account resulting from Your negligence in safeguarding Your credentials.
SEBI Caution
Investments in securities markets, including mutual funds, are subject to market risks. You are strongly advised to read all investment-related documents carefully—such as offer documents, scheme-related information, and disclosures—before making any investment decisions. For the purposes of these Terms of Use, “Offer Document(s)” refers collectively to the Offer Document, Scheme Information Document (SID), Statement of Additional Information (SAI), and Key Information Memorandum (KIM), as issued by the respective Asset Management Company (AMC) managing the mutual fund.
You agree that any breach of these Terms of Use constitutes an unlawful and unfair business practice, likely to cause irreparable harm to the Company, for which monetary compensation may be inadequate. Accordingly, the Company shall be entitled to seek injunctive or equitable relief as it deems necessary or appropriate, in addition to all other legal remedies available. If the Company initiates any legal action due to Your breach of these Terms, it shall be entitled to recover from You all reasonable legal costs, including attorney’s fees and other associated expenses, in addition to any other relief granted by a court of law.
These Terms of Use will remain in effect until terminated by either You or the Company, as outlined below:
– By You: If You object to any provision of these Terms or are dissatisfied with the Platform or services, Your sole recourse is to (i) discontinue use of the Platform; and/or (ii) close Your Account.
– By the Company: The Company reserves the right, at its sole discretion, to suspend, restrict, or terminate Your access to the Platform and/or Your Account without prior notice if: You violate any provision of these Terms of Use or any applicable law or regulation; You engage in unethical, illegal, or fraudulent behavior on or in connection with the Platform; The Company believes You have misused or manipulated any features or services provided.
The Company may, at its discretion, delist You, block Your access, or delete content or material associated with Your Account. However, transactional data may be retained by the Company for regulatory, legal, or tax purposes. These Terms of Use shall continue to apply indefinitely, unless expressly terminated by the Company.
Confidentiality
You acknowledge that, in the course of your engagement with Dive Money and through your use of its Services, you may gain access to certain non-public, proprietary, and confidential information (“Proprietary Information”) relating to Dive Money, its operations, and its Services. Such Proprietary Information shall remain the sole and exclusive property of Dive Money.
– Maintain confidentiality of all Proprietary Information and not disclose, transmit, or make it available to any third party without prior written consent from Dive Money.
– Use such information solely for the purpose of using the Platform and Services as authorized under these Terms of Use.
– Exercise reasonable care to protect the confidentiality of the Proprietary Information and prevent any unauthorized access, use, or disclosure. This includes implementing secure systems, access controls, and confidentiality safeguards.
These obligations will survive the termination of your use of the Services or your relationship with Dive Money for as long as the Proprietary Information remains confidential.